Care TeamFull-TimeIrvine, CA
Care Team Coordinator
Serve as the operational backbone of our care team — maintaining doula profiles, coordinating schedules, and ensuring every family is matched with the right doula at the right time.
Who We Are
Cooings is a premium maternity care brand providing high-touch, evidence-based postpartum support to families across the United States. We are building a rigorous, scalable care platform grounded in operational excellence, training quality, and client trust.
What You Will Be Doing
Doula Coordination & Scheduling
Maintain up-to-date doula profiles, certifications, and availability in the internal system
Coordinate doula-client matching based on language, location, and care preferences
Manage shift schedules and handle last-minute coverage adjustments
Documentation & Quality
Keep operational documentation current, including SOPs and onboarding checklists
Support quality assurance by tracking client feedback and flagging issues to leadership
Assist with doula onboarding paperwork and compliance tracking
Qualifications
Required
Bachelor’s degree or equivalent experience in operations, healthcare admin, or coordination roles
Exceptional organizational skills and attention to detail
Strong written and verbal communication in English
Comfortable working with spreadsheets, databases, and scheduling tools
Ability to multitask and prioritize in a fast-paced environment
Preferred
Experience in healthcare operations or care coordination
Bilingual in English and Chinese (Mandarin or Cantonese)
Familiarity with Airtable or similar no-code platforms
Benefits
Unlimited Paid Time Off
9 Paid Holidays
H1B Sponsorship (if applicable)
Food and drinks provided in office
Details
LocationOn-site, Irvine CA
AuthorizationU.S. work authorization
Growth pathCoordinator → Senior Coordinator → Care Ops Lead
Interested?
Send your resume and a brief note about why you're excited about Cooings.
Apply for this role
TeamCare Team
TypeFull-Time
LocationIrvine, CA
VisaH1B eligible