LiveCare TeamFull-TimeIrvine, CA
Care Team Coordinator
Serve as the operational backbone of our care team — maintaining doula profiles, coordinating schedules, and ensuring every family is matched with the right doula at the right time.
Who We Are
Cooings is a premium maternity care brand providing high-touch, evidence-based postpartum support to families across the United States. We’re building a rigorous, scalable care platform grounded in operational excellence, training quality, and client trust.
What You Will Be Doing
Doula Coordination & Scheduling
- Maintain up-to-date doula profiles, certifications, and availability in the internal system
- Coordinate doula-client matching based on language, location, and care preferences
- Manage shift schedules and handle last-minute coverage adjustments
Documentation & Quality
- Keep operational documentation current, including SOPs and onboarding checklists
- Support quality assurance by tracking client feedback and flagging issues to leadership
- Assist with doula onboarding paperwork and compliance tracking
Qualifications
Required
- Bachelor’s degree or equivalent experience in operations, healthcare admin, or coordination roles
- Exceptional organizational skills and attention to detail
- Strong written and verbal communication in English
- Comfortable working with spreadsheets, databases, and scheduling tools
- Ability to multitask and prioritize in a fast-paced environment
Preferred
- Experience in healthcare operations or care coordination
- Bilingual in English and Chinese (Mandarin or Cantonese)
- Familiarity with Airtable or similar no-code platforms
Benefits
- Unlimited Paid Time Off
- 9 Paid Holidays
- H1B Sponsorship (if applicable)
- Food and drinks provided in office
Details
- Location
- On-site, Irvine CA
- Authorization
- U.S. work authorization
- Growth path
- Coordinator → Senior Coordinator → Care Ops Lead
Interested?
Send your resume and a brief note about why you’re excited about Cooings.